Your AI manager on WhatsApp.

No. Stagehand connects to your WhatsApp number as a linked device, the same way WhatsApp Web does, after you scan a QR code. It is not the official WhatsApp Business API. Stagehand AI is not affiliated with, endorsed by or sponsored by WhatsApp or Meta.

It is possible. WhatsApp’s terms do not allow unofficial apps or automated messaging without its permission, so WhatsApp may restrict or permanently ban the connected number, and a ban applies to the whole account, including on your phone. The connection can also stop working when WhatsApp changes. Stagehand reduces the risk by only messaging people who contacted you first, limiting how many replies each chat gets and never sending bulk messages, but it cannot remove the risk. Keep another way for customers to reach you, such as a phone number or email. Read the details.

No. It replies to customers who message your business. There is no bulk messaging, broadcasting, cold outreach or contact scraping. Follow-ups go only to people already talking to you, need your approval by default, respect quiet hours, and stop when someone opts out.

On your machine. Stagehand is self-hosted: conversations, contacts, bookings and quotes are stored on your Windows PC or Linux server. With Managed AI, the conversation and the details the AI looks up for each reply go through Gravaxis’s servers to Anthropic, a US company, to write it; we do not store them, and under its current published policy Anthropic deletes them within 30 days unless they are flagged for misuse. With Local AI, the AI runs on your PC too, so no conversation text is sent to an AI service. License checks send your computer’s name and technical details, never your messages. Privacy policy.

Managed AI, powered by Claude from Anthropic, writes better replies; plans include a number of AI replies each month. Local AI runs Ollama on your own PC: replies are free and no conversation text is sent to an AI service, but they are basic and slower, and it needs a capable PC. Compare them.

16 GB of RAM recommended, and a GPU helps. Stagehand checks your hardware and recommends a model.

The assistant is instructed never to claim to be human and to say it is an AI whenever a customer asks, and you can take over any chat yourself at any time. With Managed AI, our terms and Anthropic’s Usage Policy also require you to tell each customer, at the start of each conversation, that an AI assistant may reply; Stagehand does not add that notice for you yet. With Local AI we recommend it, and the law may require it.

AI can make mistakes, so Stagehand is built around control. Every amount the AI sends is checked against your price list and held for approval if it doesn’t match. Sensitive actions, such as discounts, bookings, cancellations and refunds, can wait for a person. Stagehand looks for words and phrases you choose (English ones such as “complaint”, “lawyer”, “refund” and “talk to a human” are preset; add the words your customers use in their own languages) and hands those chats to your team. The assistant can also hand a chat over when it is unsure. Keep approvals on for sensitive actions.

Yes. Every plan includes unlimited team members with roles, a shared inbox, and takeover of any chat.

One WhatsApp number, and the Stagehand service on one computer. Your team can open the dashboard or the desktop app from any computer. To move Stagehand to a new computer, choose “Deactivate this computer” in Settings › Subscription, then activate the new one. If the old computer is lost or broken, email info@gravaxis.in and we will move the license.

Yes. Stagehand answers only while the computer running it is on, awake and connected to the internet. Messages that arrive while it is off still reach your phone. When Stagehand starts again, it can check for missed messages: you choose whether the assistant answers them (with a short note about the delay), only imports them, or asks you first.

Yes: for WhatsApp, for Managed AI, and to check the license about every 12 hours. If the computer is offline, the license keeps working for up to 7 days; after that the AI assistant pauses until it can check again. Your inbox and data keep working.

Windows 11 (recommended) or Windows 10, 64-bit, with an installer, a background service and the Stagehand desktop app. Windows 10 is supported on a best-effort basis, because Microsoft no longer supports it. Or Linux: Ubuntu or Debian, 64-bit (x86-64), with a .deb package or a tarball. There is a web dashboard too.

Plans are billed monthly in Indian rupees, plus 18% GST, with a GST tax invoice for every payment. Your subscription renews each month until you cancel, and you can cancel at any time: cancellation takes effect at the end of the period you have paid for. We do not refund partial periods except as our refund policy and the law provide, and duplicate or incorrect charges are refunded to your original payment method within 5–7 working days after we confirm the error. Cancellation and refunds.

Stagehand is in early access. Request access by email and tell us about your business. After payment, your license key arrives by email, normally within 1 working day of payment, and we send you the installer and setup help by email.